Travel & Hospitality · Live Since 2007

The moment a bag disappears from the carousel, everything about it should already be provable.

A lost or misdirected bag is one of travel's oldest anxieties — and proving it was ever checked in, and whose it is, has always depended on a paper tag that can be torn, soaked, or thrown away before anyone needs it. eReceipts replaces that paper tag with a scan: a digital, tamper-evident record that survives the flight even if the sticker doesn't.

No Paper Tag to Lose Instant Digital Receipt Real-Time Location Capture
Talk to us about eReceipts See the underlying patent
Proven At Scale

Not a pilot. Not a concept. In production for years.

Under the name eReceipts, this exact mechanism has issued digital luggage tags for real airlines, airports, and hotels — real tags, scanned repeatedly, at real check-in counters, with no fraud or duplication of an issued code.

Airports Airlines Hotels Vehicle Rental

Operators who've used this in production include Mango Airlines, British Airways (via Comair Limited), Hertz (via CFAO Motors), and Hotel Sky, Cape Town — across airports, hotels, and retail on multiple continents.

How It Works, For a Traveller

One tag, one scan, done — before the bag even reaches the belt.

  1. Check-in staff attach a physical tag to the bag, printed with a unique QR code.
  2. The traveller scans it with their own phone and lands on a simple mobile page.
  3. They enter their name and flight number — nothing else is required.
  4. A digital receipt is issued immediately: who, when, and (optionally) where, permanently recorded.
  5. If the bag goes missing, the receipt is the proof of ownership — not a memory of what the paper tag said.

The tag can also include geo-location capture, so the receipt shows exactly where the bag was tagged, not just when.

Why It Matters

For the Traveller

A receipt that survives the flight.

No more digging through a bag for a torn paper stub. The proof of ownership is on their phone the moment they scan, and stays there.

For the Operator

Less time at the counter, less liability at the desk.

Staff attach a tag and move on — the traveller does the data entry themselves, on their own phone, in seconds.

For a Disputed Claim

Proof that doesn't depend on a memory.

A permanent, tamper-evident record of who tagged the bag and when — not a recollection of what a paper tag used to say.

Bring eReceipts to your airport, airline, or hotel.

This is running in production today — the conversation is about your specific rollout, not a proof of concept.

Talk to us about eReceipts