Insurance · Emerging Application

A disputed claim shouldn't come down to whether someone kept a receipt.

When a claim is disputed, the hardest part is often proving ownership retroactively — usually the last thing anyone thinks to keep at the moment they're least prepared to lose it. Digitag's mechanism moves that proof to the moment of purchase instead: a tamper-proof label, scanned once, permanently on record — an asset-tracking and item-allocation system built for exactly this, where a policyholder can allocate a label to every insured item they own and each one is independently verifiable.

Talk to us about a pilot See the underlying patent
How It Would Work

Ownership registered when the policy starts, not reconstructed after a claim.

  1. A batch of unique keys is generated in the cloud ahead of time and printed offline, in bulk, onto tamper-proof labels — no scan or claim has happened yet, the labels just ship with the policy pack.
  2. The policyholder sticks a label on each high-value item the policy covers — a TV, a bicycle, whatever's named — one label per item.
  3. Scanning a label for the first time is the claim: the policyholder attaches their name and their policy reference, and takes a photo of the item. Every item gets its own independently claimed tag, so a policyholder covering five items ends up with five separate, individually verifiable records.
  4. Ownership is recorded and permanently receipted — ready before any claim is ever filed, and the record can't be reassigned or duplicated.
  5. If the item is lost, stolen, or damaged, the record already exists — nothing to search for under pressure, and nothing an insurer has to take on trust.

This is a pilot-ready application of the mechanism described on Digitag's patent page — we're not describing an existing deployed customer here, we're describing how a rollout would work with an insurer who wants to try it.

Why It Matters

For the Insurer

Fewer disputed claims, less investigation time.

A tamper-evident ownership record, timestamped and geo-located at registration — evidence, not a policyholder's word alone.

For the Policyholder

Peace of mind at the moment it's cheapest to buy.

Two minutes at policy start, instead of a stressful search for a receipt the day something goes wrong.

For the Claims Team

A record that already exists.

No reconstructing ownership after the fact — the registration happened months or years before the claim was ever filed.

Where This Stands Today

Ready to pilot — not yet a deployed product.

Digitag's core mechanism has run in production for years in a different industry (see Travel & Hospitality →), and powers ScreenSync's live in-store network today. Applying it to insurance is a straightforward extension of the same tag-scan-receipt sequence — but we're being direct about where things stand: this page describes how it would work for an insurer who wants to pilot it, not a named customer already running it. If that's you, this is exactly the conversation worth having.

Pilot Digitag with your policyholders.

The mechanism is proven elsewhere. Let's talk about what a pilot for your book of business would actually look like.

Talk to us about a pilot